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Cookie Alerts - What you need to know NOW!
Your one-stop source for Cookie Program alerts and updates
Feb. 11: Issues running DOC reports
The DOC is currently experiencing issues running reports on both the troop and SU level. GSUSA is aware of the situation and is working on a solution. As soon as a fix has been implemented we will let everyone know. Thank you for your patience and if you have any questions please reach out to your SUCM or PPS.
Jan. 31: Main Cookie Delivery Date updates and alerts:
- 1:56 p.m.: Water World delivery site is out of Thin Mints and Tagalongs and the few remaining troops at that site are picking up these cookies from a cupboard today.
- 12:31 p.m.: Red Rocks delivery site is also short on Adventurefuls and Dos-si-dos. About 15 troops are impacted. Volunteers on site are letting troops know how they can pick up the remainder of their initial order at a cupboard.
- 12:09: Red Rocks delivery site is short on Exploremores. Volunteers on site are letting the remaining about 10 troops know how to get their Exploremores from a Cupboard.
- 11:28 a.m. - Water World location is short on Toffee-tastics and will work with remaining 20 troops so each troop has some of their Toffee order to start.
- 11:24 a.m. - Armstrong in Denver is out of Thin Mints. Three troops are impacted, delivery site volunteers have called each of the troops. Additional Thin Mints are being moved and will be available in an hour.
- 11:14 a.m. - Loveland delivery site is running ahead of schedule and they are calling remaining pick-ups and asking if they are able to come early. Currently no line.
- 10:37 a.m. - New Life delivery site in Colorado Springs is running about 10 minutes behind schedule currently.
- 10:30 a.m. - Buehler in Aurora is out of Toffee-tasics but more Toffee-tastics are on the way from another location. This is causing a slight delay for those choosing to wait for Toffee-tastics. Troops can also choose to come back between 12 and 1 p.m. to pick up their Toffees or place an order at their Cupboard for Toffees to be picked up this week.
- Cookie delivery sites in Longmont and Colorado Springs are reporting everything is running smoothy and on time.
- Reminder to volunteers supporting the Northern Colorado delivery site in Longmont today, that the delivery site this year is at Westview Presbyterian Church (not Twin Peaks Classical Academy).
Jan. 30: Beginning today, Friday, Jan. 30, through Friday, Feb. 6, all new booths will be loaded into eBudde daily only at 6 p.m. This change is being implemented to address concerns regarding booths, particularly Walmart locations, being added during daytime hours. All troops currently have a limit of 100 booths. On Wednesday, Feb. 4, booths will open to an unlimited number per troop.
Jan. 28: GSUSA let us know this afternoon that they resent all Digital Cookie marketing emails originally sent between Jan. 1 and Jan. 23 so customers should now have working links. Girl Scouts do not need to resend. If your Girl Scout already resent her marketing emails, no problem, customers appreciate being reminded to support their cookie business.
If your Girl Scout had not yet registered for Digital Cookie, you should have received a new reminder email to register. The link in that email will work properly, please use that one to register.
Jan. 26: GSUSA responded to the broken link issue: As part of a Salesforce Marketing Cloud fix, any link sent before Jan. 22, stopped working on Jan. 23. Those links are redirecting to the girlscouts.org homepage. This includes Digital Cookie links sent through the Digital Cookie platform since our season began on Jan. 6.
Girls who sent emails to customers through Digital Cookie before Jan. 22, should resend their messages so customers can get working links.
Jan. 24: A member informed us that Digital Order Card links that were sent out are expiring and no longer directing to the Girl Scout's cookie site. We have alerted GSUSA to this glitch and will update you here as soon as we have a response and resolution. In the meantime, if you've sent your Digital Order Card link to customers through Digital Cookie's email platform, you should reach out to those customers again to ensure they have a working link.
Jan. 8, 2026: We just got an update from our product program team that the troop link issue is now fixed.
Jan. 6, 2026: The Digital Order Card (DOC) was scheduled to open today. There is currently an issue with the troop links not working. GSUSA is aware of the issue and is working to resolve it.
