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Renew her Girl Scout membership today!

The sooner you renew, the more chances you have to win

We’re rolling up to a new Girl Scout year with exciting incentives and prizes you don’t want to miss! No matter what the school year holds, you’ll get the tools you need to learn, grow, and lead with Girl Scouts.

The sooner you renew, the more chances you have to win valuable prizes. There will be weekly drawings throughout the month of September and on Girl Scouts New Year’s Eve (Sept. 30), we’re going to throw a virtual party with prizes every hour!

If you’ve already renewed for the 2020-21 membership year, thank you and welcome back! You’ll be eligible for all the incentives and entered into all the drawings. That’s A LOT of chances to win!

Best of all, there’s no need to put a pause on your Girl Scout experience – pandemic or not – because as life keeps changing, Girl Scouts keeps adapting. In-person, from home and online, Girl Scouts has plenty of ways to participate

On-time renewal

  • Troops with 50% of their troop renewed before Oct. 1 will receive a printed Friendship Activity packet, featuring fun meeting activities and a friendship pledge for the girls to sign.
  • Troops with at least 75% of their girls renewed before Oct. 1 will get the activity packet and they’ll earn an on-time renewal patch featuring the adventurous roller-skating sloth Girl Scout!
  • Troop leaders with 100% of their troop renewed before Oct. 1 will get all of the above and be inaugural members of the NEW Club 100. They’ll receive an official Girl Scout scarf and a standing 10% discount at the GSCO Shop through April 2021.

Plus, every renewed girl member and troop will be entered into the weekly drawings Sept. 4, 11, 18, and 25, and hourly drawings Sept. 30 (9 a.m. to 6 p.m.) Prizes range from a troop day at Tomahawk Ranch to custom troop T-shirts, a meet-and-greet with the new CEO and her dog to a Trefoil Trunks subscription box, and much, much more.

Keep an eye on the blog and social media for details.


Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.