The Girl Scout Leadership Experience is based on three keys—discover, connect, and take action—but it’s not just for the girls! As a Girl Scout leader, you’ll embark on your own leadership journey as you help girls develop the vital leadership skills they’ll use to make the world a better place. The Girl Scout perspective on leadership is permeated with a few basic, but all-important, concepts.
Leadership is teaching girls:
- That they can do and be anything!
- That they are decision makers and should own their decisions.
- How to live the Girl Scout Law by modeling it for them.
As a leader, see yourself as a coach who:
- Guides and instructs, not as a teacher with a canned lesson or activity or as someone who has to perform for the girls each week.
- Advises and discusses.
- Ensures each girl can carry out her responsibilities within the troop.
- Encourages girls to build their skills and their ethics.
- Gives more responsibilities to the girls as they grow and develop.
It’s important to remember that:
- You cannot know everything that the girls might ever want to learn.
- You’ll explore and learn alongside your girls and grow your confidence in the process.
- You’re not expected to know everything about Girl Scouting, but you should know where to go for information—and to ask for help when you need it.
Your responsibilities as a Girl Scout volunteer include:
- Accepting the Girl Scout Promise and Law.
- Understanding the three keys to leadership that are the basis of the Girl Scout Leadership Experience: discover, connect, and take action.
- Sharing your knowledge, experience, and skills[Field] with a positive and flexible approach.
- Working in a partnership with girls so that their activities are girl-led and that they learn by doing, individually and a group. You’ll also partner with other volunteers and council staff for support and guidance.
- Organizing fun, interactive, girl-led activities[Field] that address relevant issues and match girls’ interests and needs.
- Providing guidance and information regarding Girl Scout group meetings with girls’ families on a regular and ongoing basis through a variety of tools, including email, phone calls, newsletters, blogs, other forms of social media, and any other method you choose.
- Processing and completing registration forms[Field] and other paperwork, such as permission slips.
- Communicating effectively and delivering clear, organized, and vibrant presentations or information to an individual or the group.
- Overseeing with honesty, integrity, and careful record keeping the funds that girls raise, including helping the girls manage their own troop finances as they get older.
- Maintaining a close connection to your volunteer support team as well as your council.
- Facilitating a safe and inclusive
experience for every girl.
Volunteer Grievance Procedure
A grievance is a complaint related to a volunteer’s position not being properly administered or performed. Girl Scouts of Colorado expects parents/guardians and volunteers to first approach the parties with whom they have a complaint and attempt to find resolution. Girl Scouts of Colorado Program staff are available for consultation on best practices for facilitating difficult conversations and conflict resolution. If the conflict cannot be resolved between the parties, please:
- Submit an initial complaint to the supervisor for that volunteer or staff position. This may be the service unit manager (volunteer) or volunteer support specialist (GSCO support staff) for your area – or the regional manager (GSCO management staff) if the complaint involves staff performance. Local staff and volunteers will respond and assist you in resolving the issue locally, if possible. This may include participating in a conference with all parties involved.
- If the steps taken in #1 are not successful, initiate the grievance process. Submit a detailed written statement (email is acceptable) highlighting the problem to the volunteer support specialist/regional manager. Council staff will collaborate to gather additional information from you and other involved parties, and objectively define and communicate a response plan to you within 10 business days. This plan may include a conference or meeting between some or all parties.
- If necessary, the grievance will be escalated to the chief program officer, who will decide if there is any additional action to take. The decision of the chief program officer is final.